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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 3:03 pm 
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Strong Fat Tongue

Joined: Tue Jun 26, 2007 10:19 am
Location: Cape Town, South Africa
Kilcarr wrote:
pluv wrote:
DELETED


No, seriously. You post was deleted by them.

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 3:04 pm 
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Joined: Wed Sep 05, 2007 10:58 am
Location: Montreal, Canada
It's scary.

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 Post subject: The Club Figure Subscription Service is going live tonight!*
PostPosted: Tue Aug 21, 2012 3:16 pm 
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Hi, beav. Playing cards?
Hi, beav. Playing cards?

Joined: Mon May 21, 2007 10:54 am
Location: My Ol' Kenucky Home
No worries pluv, you post wont be lost!

Attachment:
ImageUploadedByTapatalk1345576560.172620.jpg
ImageUploadedByTapatalk1345576560.172620.jpg [ 159.11 KiB | Viewed 551 times ]

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 3:19 pm 
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Strong Fat Tongue

Joined: Tue Jun 26, 2007 10:19 am
Location: Cape Town, South Africa
Also, this is a package that Leo T Dragon got from the club today.

Image

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 3:25 pm 
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DarkJedi'd

Joined: Tue Jun 26, 2007 10:19 am
Location: The Black Hole of Toydom
Kilcarr wrote:
Also, this is a package that Leo T Dragon got from the club today.

Image



If I were a person that delivered people's mail for a living, I would be embarrassed to even attempt to deliver a package looking like that.

He should not only get his shipping money refunded, he could probably say some of his stuff was *missing* due to the handling/employee theft.

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 3:29 pm 
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Plug
Plug

Joined: Tue Jun 26, 2007 10:19 am
Location: Maryland
Cranky Savage wrote:
“@JoeBattlelines: Got my #adventureteam order yesterday. http://pic.twitter.com/TsG0enPM” AND IT LOOKS LIKE THEY HAD AN ADVENTURE. WHAT’S THE PROBLEM?

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 3:56 pm 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Under the JoeCustoms JoeCon Booth
As much as I know you guys want to dump on the Club, Leo's package being destroyed isn't their fault. Unless they moonlight as postal carriers.

But the software upgrade thing chafes a bit more than I like. Not saying its their fault. Stuff like this happens and they looked into it right away. But it still rubs me the wrong way.

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 3:58 pm 
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Strong Fat Tongue

Joined: Tue Jun 26, 2007 10:19 am
Location: Cape Town, South Africa
Mysterious Stranger wrote:
But the software upgrade thing chafes a bit more than I like. Not saying its their fault. Stuff like this happens and they looked into it right away. But it still rubs me the wrong way.



Quote:
G.I. Joe Collectors' Club It is not a problem with the ordering system. The ordering system is not down. A very few invoices were emailed to the wrong email address during a very short period of time yesterday afternoon. This will be corrected before any other invoices are sent. There is no crossover of data in the system. There was a minor glitch when the merchant host made a change to the system which caused the issue. No full ( usuable) credit card information was compromised.

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 Post subject: The Club Figure Subscription Service is going live tonight!*
PostPosted: Tue Aug 21, 2012 4:11 pm 
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Hi, beav. Playing cards?
Hi, beav. Playing cards?

Joined: Mon May 21, 2007 10:54 am
Location: My Ol' Kenucky Home
Mysterious Stranger wrote:
As much as I know you guys want to dump on the Club, Leo's package being destroyed isn't their fault. Unless they moonlight as postal carriers.

But the software upgrade thing chafes a bit more than I like. Not saying its their fault. Stuff like this happens and they looked into it right away. But it still rubs me the wrong way.


Club is dumped on because they always seem to find some way to deflect responsibility. Man up, do things right, have the balls to say: "Yeah, we "LASER BLAST" up... here's how we make it right. Here's the precautions we've taken to ensure it never happens again" and do that as soon as possible.

Also, don't delete Facebook posts unless they're obvious trolling. Expressing dissatisfaction and concern in handling of these affairs is when you address them, not ignore them and wipe them off the face of the net. That's not going to work because it just gets posted elsewhere.

Attachment:
ImageUploadedByTapatalk1345579891.168385.jpg
ImageUploadedByTapatalk1345579891.168385.jpg [ 179.8 KiB | Viewed 532 times ]


All in all, the club does fine with the basics. The figures are generally nice, the cons are pretty well structured, etc. However, they show time and time again how amateurish they can be whenever they introduce post 1995 tech to the mix.

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 5:15 pm 

Joined: Tue Jun 26, 2007 10:19 am
Location: Seward, PA
Geez. So many reasons to not order from these guys. The deleting Facebook comments is the most childish of them all. They've done it to me before, so I know it does indeed happen.

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 7:28 pm 
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Joined: Tue Jun 26, 2007 10:19 am
Location: IL
Mysterious Stranger wrote:
As much as I know you guys want to dump on the Club, Leo's package being destroyed isn't their fault. Unless they moonlight as postal carriers.

Actually they really cheap out on packaging if you do not pay for extra bubble wrap. So I would say they own 50% of the fault.


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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 7:36 pm 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Under the JoeCustoms JoeCon Booth
Goldbug wrote:
Mysterious Stranger wrote:
As much as I know you guys want to dump on the Club, Leo's package being destroyed isn't their fault. Unless they moonlight as postal carriers.

Actually they really cheap out on packaging if you do not pay for extra bubble wrap. So I would say they own 50% of the fault.


Did you see the photo? No way that's half the Clubs fault. I can see if the box gets squished a bit because there's nothing but wadded up paper inside for padding. But that box is damn near destroyed. There's nothing the Club could have done to prevent that other than ship it some other way, and even then I've seen stuff from UPS and FedEx get messed up like that.

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 9:43 pm 
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Joined: Wed Aug 08, 2007 11:08 pm
Location: Clarksville, TN and Detroit, MI
Mysterious Stranger wrote:
Goldbug wrote:
Mysterious Stranger wrote:
As much as I know you guys want to dump on the Club, Leo's package being destroyed isn't their fault. Unless they moonlight as postal carriers.

Actually they really cheap out on packaging if you do not pay for extra bubble wrap. So I would say they own 50% of the fault.


Did you see the photo? No way that's half the Clubs fault. I can see if the box gets squished a bit because there's nothing but wadded up paper inside for padding. But that box is damn near destroyed. There's nothing the Club could have done to prevent that other than ship it some other way, and even then I've seen stuff from UPS and FedEx get messed up like that.


Yeah, trying to blame that on the Club is pretty lame. That is ALL the delivery service.

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 11:53 pm 
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Joined: Tue Jun 26, 2007 10:19 am
The 13th figure is a Nigerian prince.

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 Post subject: Re: The Club Figure Subscription Service is going live tonig
PostPosted: Tue Aug 21, 2012 11:58 pm 
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Joined: Tue Jun 26, 2007 10:19 am
Location: Under the JoeCustoms JoeCon Booth
Darko wrote:
The 13th figure is a Nigerian prince.


If it is he better come with the millions he owes me.

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